To our community:
At The Legacy, the health and ultimate safety of our residents, team members and families is always our top priority. At our core, we are dedicated to providing holistic and dynamic care for our residents and our clients, and promoting their enjoyment of life each and every day. Today as we face the novel coronavirus, we continue to fulfill our longstanding mission of service.
During this time, we are grateful for all of our Legacy team members who are focusing significant resources and expertly managing this situation to ensure everyone’s safety. We are mindful of the fluid and ever-changing nature of these uncertain times, and endeavor to keep this page as up to date as possible. We continue to proactively update our residents, employees, and families.
The Legacy Senior Communities Approach
Given our mission to serve seniors and the variety of services we provide, ranging from hospitality to healthcare services, we have always been extremely vigilant with our protocols, policies, and procedures relating to infection prevention and control, and have exponentially increased these measures in recent weeks in the wake of the novel coronavirus, including following the guidelines set forth by the Center for Disease Control (CDC), the World Health Organization, Centers for Medicare and Medicaid Services (CMS), and the applicable Health and Human Services organizations, and have fully complied with their recommendations. In fact, Legacy implemented many of the recommendations prior to their release.
Preventing the Spread of Coronavirus
We are doing everything possible to minimize the risk of introducing and spreading the virus within our community. We are in close communication with the authorities, including local and state health officials, for guidance on best practices as we continue to care for our community and support our mission. We continue to frequently inform our team members, residents, and clients of recommended preventative actions for their own safety and well-being, including universal precautions typically observed for the flu.
We also continue to:
- restrict all visitors, with permitted exceptions, such as end-of-life situations;
- restrict all volunteers and nonessential personnel and service providers;
- suspend all group activities and communal dining; and
- implement active screening of residents, essential visitors, and all team members for COVID-19 symptoms, such as fever, aches and pain, cough and sore throat.
During this time of social distancing and isolation, we support our residents with delivery of all meals to their apartment homes, provide virtual pastoral care and religious services, virtual activities and exercise programs to keep residents emotionally and physically engaged, and assist with the procurement of necessary items, such as groceries and pharmaceuticals.
The Legacy leadership and management teams continue to meet daily to assess the ever-changing situation to ensure protocols are continually evaluated and adjusted when necessary, supplies and equipment are available and utilized to the extent possible, and all needs of the residents, clients, families, and team members are considered and addressed. Leadership also participates in a daily meeting with the Jewish Federation of Greater Dallas’ Health Crisis Management Team. Leadership and management attend a daily LeadingAge call to discuss national trends and proactive response protocols, and we continue to participate in calls hosted by the CDC, CMS, and other relevant professional organizations to stay apprised of this ever-changing landscape.